The longest established awards for the UK contact centre industry are in their 25th year. They recognise the individuals and teams in our industry who are working to make their contact centres professional and industry leading.

The awards have an excellent reputation across the industry for being of a very high standard. All of the nominees go through a comprehensive judging process, including personal face to face interviews, panel judging and site visits.

The judging panel are all people who work in the industry full time. They are experienced operational judges including previous award winners. None of our judges are vendors or suppliers.

2019 Gala Dinner Photo Gallery

Sponsors

What people say …

Past winners …

Book Table

Tickets for the UK National Contact Centre Awards 2020 Gala Dinner are now on sale until 1st September 2020.

Over 750 industry professionals will gather on Tuesday, 21st September at The Brewery, London, to hear the announcement of this year’s winners.

Sponsorship Opportunities

The UK National Contact Centre awards, in their 25th Year in 2020, are the longest established contact centre awards in the UK.

To find out more about the benefits of sponsoring this prestigious industry event, contact Jackie Pringle on jackie@ccma.org.uk.