We are inviting the industry to join us on Monday 21 September at 7pm when we will be announcing the winners of the UK National Contact Centre Awards online.
We believe it’s really important that the winners are recognised for their brilliant work – so we are going to bring the awards to you, in your contact centre and at home, by hosting an entertaining virtual awards ceremony.
We will make it an evening to remember and a new and unique experience. In true CCMA fashion, we will be creating an entertaining programme giving you more than just the winners.
You will simply have to join us to watch as the evening unfolds. Click here to register and we will send you the link a little closer to the date of the event.
Information on how to watch
- The ceremony will start at 7pm and will last just over an hour.
- The awards will be streamed through a widely available platform, not on Zoom. More details will follow including a link to watch.
- It is free to watch.
- There are no limits on how many people can watch – the more, the merrier.
- Ask your colleagues to register so that they get the link directly from us when it is available.
Make an event of it
Here are some ideas to help you plan your evening:
- Watch it together from your own homes through a collaboration platform.
- Invite the team to the office and stream the ceremony into a large meeting room whilst enjoying some refreshments. Obviously, observe social distancing guidelines at all times.
- Set up a WhatsApp group to chat as you watch.
- Host a pre-event social gathering – either online or in the office (observing social distancing guidelines).
- Put together a video of colleagues congratulating your Finalist and wishing them luck to play before the awards.
- Send your Finalists a little party box to their home containing things like a little bottle of Champagne and a helium balloon.
- Use your Finalists logo to promote your achievements and gather support amongst your colleagues, use it in emails, on social media, as your virtual background and print it on cakes and balloons.
- Invite your senior leadership team to watch or join you as you celebrate.
- Send the link to your friends and family and benefit from the virtual world as they normally wouldn’t be able to join you.
Share with the community
- Share how you are celebrating through social media using #ukncca20
- As we can’t be there to see your winners reactions, please would you record their reaction and share it with us or on social media, with their consent, so that we can all share in their joy. Please use #winningmoments
Sponsors
What people say …
Myself and the team had an outstanding evening and the icing on the cake was winning silver in our first ever submission. Could not be prouder as are the wider teams at home
HSBC
What an amazing night!! Still can’t get over it, this is the award that so many want and we won it!! So fantastic. Thank you so much to for your support, hopefully see you next year!
Barclaycard
Thanks – a fantastic night had by all – it is by far the most exciting & genuinely the most happy awards evenings I have been to. (and that’s quite a few)!
NHS Professionals
Congratulations on organising another fantastic event! We had a brilliant night, everything was so well done and the win was just the icing on the cake.
Aegon
The night was amazing. Very well organised and the food was great!
HMRC
First, I wanted to thank you for organising what was a superb night, the team were in awe of the venue, the food & the vibe.
Molson Coors
Thank you so much to you and your team for organising such a fantastic evening! Our team really enjoyed the event and picking up the award was the icing on the cake.
Capita
It was an absolute privilege to be nominated and to attend the awards, to actually win was a truly, truly great experience
SAGE
Past winners …
