The longest established awards for the UK contact centre industry are in their 25th year. They recognise the individuals and teams in our industry who are working to make their contact centres professional and industry leading.

The awards have an excellent reputation across the industry for being of a very high standard. All of the nominees go through a comprehensive judging process, including personal face to face interviews, panel judging and site visits.

The judging panel are all people who work in the industry full time. They are experienced operational judges including previous award winners. None of our judges are vendors or suppliers.

2019 Gala Dinner Photo Gallery

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Sponsorship Opportunities

The UK National Contact Centre awards, in their 25th Year in 2020, are the longest established contact centre awards in the UK.

To find out more about the benefits of sponsoring this prestigious industry event, contact Jackie Pringle on jackie@ccma.org.uk.