A Night to Remember

We are inviting the industry to join us on Monday 21 September at 7pm when we will be announcing the winners of the UK National Contact Centre Awards online.

We believe it’s really important that the winners are recognised for their brilliant work – so we are going to bring the awards to you, in your contact centre and at home, by hosting an entertaining virtual awards ceremony.

We will make it an evening to remember and a new and unique experience. In true CCMA fashion, we will be creating an entertaining programme giving you more than just the winners.

You will simply have to join us to watch as the evening unfolds. Click here to register and we will send you the link a little closer to the date of the event.

Information on how to watch

  • The ceremony will start at 7pm and will last just over an hour.
  • The awards will be streamed through a widely available platform, not on Zoom. More details will follow including a link to watch.
  • It is free to watch.
  • There are no limits on how many people can watch – the more, the merrier.
  • Ask your colleagues to register so that they get the link directly from us when it is available.

Make an event of it

Here are some ideas to help you plan your evening:

  • Watch it together from your own homes through a collaboration platform.
  • Invite the team to the office and stream the ceremony into a large meeting room whilst enjoying some refreshments. Obviously, observe social distancing guidelines at all times.
  • Set up a WhatsApp group to chat as you watch.
  • Host a pre-event social gathering – either online or in the office (observing social distancing guidelines).
  • Put together a video of colleagues congratulating your Finalist and wishing them luck to play before the awards.
  • Send your Finalists a little party box to their home containing things like a little bottle of Champagne and a helium balloon.
  • Use your Finalists logo to promote your achievements and gather support amongst your colleagues, use it in emails, on social media, as your virtual background and print it on cakes and balloons.
  • Invite your senior leadership team to watch or join you as you celebrate.
  • Send the link to your friends and family and benefit from the virtual world as they normally wouldn’t be able to join you.

Share with the community

  • Share how you are celebrating through social media using #ukncca20
  • As we can’t be there to see your winners reactions, please would you record their reaction and share it with us or on social media, with their consent, so that we can all share in their joy. Please use #winningmoments

Virtual Ceremony

Headline Sponsor

Past winners ...

2019 Gala Dinner Photo Gallery


What people say …

Past winners …

Virtual Ceremony

The UK National Contact Centre Awards 2020 Virtual Ceremony will take place at 7pm on Monday 21 September 2020. Register to attend below:

Sponsorship Opportunities

The UK National Contact Centre awards, in their 25th Year in 2020, are the longest established contact centre awards in the UK.

To find out more about the benefits of sponsoring this prestigious industry event, contact Jackie Pringle on jackie@ccma.org.uk.