About the UK National Contact Centre Awards

The longest established awards for the UK contact centre industry are in their 23rd year. They recognise the individuals and teams in our industry who are working to make their contact centres professional and industry leading.

The awards have an excellent reputation across the industry for being of a very high standard. All of the nominees go through a comprehensive judging process, including personal face to face interviews, panel judging and site visits.

The judging panel are all people who work in the industry full time. They are experienced operational judges including previous award winners. None of our judges are vendors or suppliers.

Nominations for 2018 have now closed. The Gala Dinner takes place on 15th May at The Brewery, London.

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Sponsorship Opportunities

The UK National Contact Centre awards, in their 23rd Year in 2018, are the longest established contact centre awards in the UK.

To find out more about the benefits of sponsoring this prestigious industry event, contact Jackie Pringle on jackie@ccma.org.uk.