About the UK National Contact Centre Awards

The longest established awards for the UK contact centre industry and in 2018 will be in their 23rd year. They recognise the individuals and teams in our industry who are working to make their contact centres professional and industry leading.

The awards have an excellent reputation across the industry for being of a very high standard. All of the nominees go through a comprehensive judging process, including personal face to face interviews, panel judging and site visits.

The judging panel are all people who work in the industry full time. They are experienced operational judges including previous award winners. None of our judges are vendors or suppliers.

Nominations are free and close 23rd February 2018. Click here to start your first entry.


What people say …

Past winners …

Photo Gallery

Join the Webinar

Ann-Marie Stagg and Jackie Pringle of awards organiser CCMA will be joined by a 2017 judge and a past winner to share hints and tips on entering the UK National Contact Centre Awards.

Date: Thursday 25th January

Time: 1am

Click below to pre-register for the webinar and a few days before we will send you a link to join it.

Sponsorship Opportunities

The UK National Contact Centre awards, in their 23rd Year in 2018, are the longest established contact centre awards in the UK.

To find out more about the benefits of sponsoring this prestigious industry event, contact Jackie Pringle on jackie@ccma.org.uk.