8 Great Reasons to Enter the UK National Contact Centre Awards

1. Recognise individuals and teams in your business

When it’s a challenging time, members of your team go above and beyond to do what’s right for colleagues, your customers and you organisation. This is a chance to thank them for what they have done over the last year.

2. Motivate and energise your team

Simply entering a member of your team or a whole team into the awards will tell them how much you appreciate what they have done in the last 12 months. This will increase morale and motivation levels, at a time when life is incredibly difficult.

3. Raise your profile

Due to the strategic important of customer experience, the contact centre is enjoying an ever-higher profile at senior management and board level. There is no better way to demonstrate the importance of you, your team, and your organisation than to have what you do recognised as standing out amongst the work of your peers.

4. Reflect on your success

Often in the busy environment of everyday business, achievements can be easily forgotten. Completing the entry form, and preparing for the rigorous judging process which follows, allows you to pause and consider what contributed to you and your team’s success and where you can go from here.

5. Measure your performance

Entering the awards will assess the strength of your entry against others in your category. We represent the whole contact centre and customer service industry, so by entering the awards you will be able to gauge how your business compares against the very best there is.

6. Positive PR

Being selected as a winner or finalist is a great achievement and a real opportunity to generate positive publicity for your business across all media.

7. Differentiate your business

What better way to make your business stand out than being an award winner in the UK’s longest-established and most well-known industry-wide awards programme? Demonstrate to your current and future customers, employees and competitors that yours is an exceptional business.

8. Celebrate your achievements

Celebrate your and your team’s success by attending the Award Ceremony and Dinner on 12th May at The Brewery in London, and benefit from priority seating on the night. A fantastic event and opportunity to meet, greet and network with people from other successful businesses.

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