Awards Dinner, Monday 27 September 2021 at The Brewery, London

By invitation only

We are delighted that we will be announcing the winners for the UK National Contact Centre Awards 2021 at a lavish Awards Dinner on Monday 27 September 2021 at The Brewery, London.

The Awards Dinner is by invitation only. All Finalists have been invited to attend and once again the evening will be a sell-out.

Please check out the FAQs for questions you may have about tickets.

What to expect on the night

The Brewery has been home to these prestigious awards for many years and we are looking forward to welcoming all our Finalists to a covid-safe live evening.

At this exclusive black-tie evening, one of the first live events after the pandemic for our industry, you can expect a fabulous night out. Supported by a special celebrity guest, you will experience an outstanding gourmet dinner in one of the most elegant venues in London before hearing who the winners are.

The Brewery is an 18th-century former Whitbread brewery in the heart of London. The award-winning chefs use locally sourced ingredients to create beautifully prepared, robustly flavoured and nutritional menus.

Order of events

  • 18:30   Welcome Drinks
  • 19:15   Gourmet three-course dinner with coffee
  • 21:30   Awards ceremony
  • 23:00   After party with dancing
  • 00:00   Carriages

Coronavirus considerations

We have been working with The Brewery to ensure guest safety at the Awards Dinner and the following measures have been put in place:

  • All guests will be required to present their NHS Covid Pass on arrival to show double vaccination.
  • For those who have not had a double vaccination, you will be required to provide evidence of a negative PCR test.
  • Guests are asked to wear face coverings when moving around the venue, unless they have a medical exemption.

We therefore ask all guests to consider the following:

  • Undertake your own health risk assessment.
  • Follow any relevant guidance on travel.
  • Check for symptoms of COVID-19 before travelling.
  • Do not attend the event if you have been asked to self-isolate, have symptoms or have tested positive.
  • Adhere to all safety measure in place at The Brewery for the safety and comfort of all guests.

Above all, please be considerate to your teams and other guests. Let’s do the right thing to have a fantastic evening, safely.

The Brewery

The Brewery occupies the site of the former Whitbread brewery in East London. In 1750 Samuel Whitbread, having bought property in the area, transplanted his operations to Chiswell Street from two smaller breweries in Old Street and Brick Lane.

Within a few years Whitbread’s brewery had become a vast operation, its sheer size making it an attraction worthy of royal visits. George III, Queen Charlotte, Queen Elizabeth II and Elizabeth the Queen Mother all visited the site. Brewing on the site continued until 1976, the last tanker pulling out of the South Yard on April 13, bringing to an end a 225-year era.

Transport and accommodation

The Awards Dinner is being held at The Brewery, London’s premier venue for UK and International awards events.

Click here to visit their website: The Brewery

Travelling to the Brewery by public transport is quick and easy.  It is close to Liverpool Street, Moorgate and Barbican stations.

Address: The Brewery, 52 Chiswell Street, London, EC1Y 4SD

The nearest hotels to the awards venue include:

MontcalmThe Thistle, Barbican

Premier Inn, Old Street

Premier Inn, Aldgate

Please contact these hotels directly to book your accommodation.


Virtual Ceremony

Headline Sponsor

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Key contacts

Get in touch with Jackie or Jade if we can help with anything.

You can also email us at

Jackie Pringle

Director of Awards

Jade Basford

Marketing and Events Executive

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Sponsorship Opportunities

The UK National Contact Centre awards, in their 26th Year in 2021, are the longest running contact centre awards in the UK.

To find out more about the benefits of sponsoring this prestigious industry event, contact Leigh Hopwood on