How to Enter

The 2020 UK National Contact Centre Awards are now open for nominations.

You can nominate a colleague, one of your own teams, a client, even yourself. Entry is free and you can even make multiple nominations.

The closing date is 23:59 (UK time) on Friday, 21st February 2020, and the winners will be announced  21st September during the Gala Dinner at The Brewery, London.

1. Register

  • Review the categories and decide which one/s you wish to enter.
  • Fill in the form to download the nomination forms for your chosen categories

2. Nominate

  • Fill in your forms offline – get input and feedback from the people and teams involved.
  • Email your completed forms to before the deadline.

3. Nominate More

  • You can nominate as many individuals, teams and organisations as you like. Each entry is free.

4. Judging

  • Nominations that are shortlisted for the next stage will be contacted in March to arrange a date for the next stage of the judging process.
  • Your face to face interview will be completed during March and April either via video conferencing, panel judging or a personal visit, depending on the category.

5. Winners Announced

  • Winners for each award will be announced at the Gala Dinner event which takes place at The Brewery in Central London on 21st September 2020.

Need Help?

Call the Hotline on 0333 939 9964 or email

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