Why you should nominate your best people for the UK’s biggest contact centre awards


So early in the year it’s a good time to reflect on your contact centre’s achievements and take the opportunity to get some external recognition for your high flyers.

The UK National Contact Centre Awards are the largest and longest established contact centre awards for the UK.

These awards focus specifically on recognising the achievements of individuals and teams – which makes for a perfect opportunity to celebrate your top performing people.

Many companies enter several managers, team leaders, and whole teams to reward them for excellent year end reviews. Others set individuals and teams an objective of being nominated as a way to benchmark, and hopefully validate their performance.

For whatever reasons you decide to enter, nominating your best people and teams for the UK National Contact Centre Awards shows you believe in them and appreciate the work they’ve done.

Pick a Category and Get Started

These are the most prestigious and longest established UK awards for recognising individuals and teams who are role models in our industry.

Being nominated can be a great career boost and also deliver excellent PR for winning organisations. It’s free to enter so take the opportunity to nominate the people who have made the biggest difference to your operation this year.

In addition to last year’s Individual, Team, and Organisation categories, there are 4 new categories:

  • Training Manager/Coach
  • Digital Team
  • Business Improvement Team
  • Most Effective Employee Engagement Programme
  • Best Diversity and Inclusion Programme – colleague support

New categories in particular can take a couple of years to build momentum, so if you are an early adopter then your chances of being shortlisted are increased.

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